Privacy Policy

Effective date: September 1, 2026. Last updated: September 1, 2026.

1. Information We Collect

We collect information you give us directly when you request a quote, book a container, or otherwise contact us, including:

• Name, phone number, and email address
• Service address and, where relevant, billing address
• Details about the job, including any photos you choose to send
• Payment information processed at the time service is completed (we do not store full card numbers on our own systems)
• Any other information you choose to include in a message, call, or form submission

If you browse this website without contacting us, we may also collect limited technical information automatically, such as your general location, device type, and pages visited, through the analytics tools described in Section 3.

2. How We Use Your Information

Information you provide is used to:

• Prepare and deliver price quotes
• Schedule delivery, pickup, and any swap of a container
• Contact you about your booking, including by phone call or text message
• Process payment for completed service
• Respond to questions, complaints, or requests you send us
• Improve this website and our service based on how it is used

We do not sell your personal information to third parties, and we do not use it for purposes unrelated to providing dumpster rental service and communicating with you about that service.

3. Cookies and Analytics

This website may use cookies and similar tracking technology, including standard web analytics tools, to understand how visitors use the site and to measure the performance of our pages. These tools may collect information such as your IP address, browser type, and the pages you view. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do.

4. How Information Is Shared

We do not sell or rent your personal information. We may share information with:

• Service providers who help us operate the business, such as payment processors, scheduling software, or hosting providers, bound to use the information only to perform services for us
• Disposal and recycling facilities, limited to what is needed to process a job, such as a service address
• Government agencies, if required by law, subpoena, or legal process
• A successor entity, if BBP Dumpster is sold, merged, or otherwise transfers ownership of the business

5. Data Retention

We keep information related to a booking for as long as needed to complete the service, handle any follow-up questions or disputes, and meet our own recordkeeping and tax obligations, after which it is deleted or de-identified on a schedule consistent with standard business practice.

6. Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security of any information you provide.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you certain rights over the personal information a business holds about you, including the right to:

• Know what personal information has been collected about you and how it has been used
• Request deletion of personal information we hold about you, subject to certain legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, contact us using the information in Section 10. We may need to verify your identity before completing certain requests.

8. Children's Privacy

This website and our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The effective date at the top of this page reflects the most recent revision. Continued use of the website after a change constitutes acceptance of the updated policy.

10. Contact Us

Questions about this policy or requests regarding your personal information can be directed to:

BBP Dumpster
4918 Clayton Rd, Concord, CA 94521
Phone: (925) 940-9906
Email: bbpdumpster@gmail.com